What is a Customs Clearance?

If you have bought or sold goods outside the European Union, you will need to make a custom clearance. Customs clearance is a procedure that must be carried out before the customs authorities for your goods to enter or leave the country. The customs clearance process is necessary for the Administration to inspect and approve your foreign sales and purchase business activity. The Customs and Excise Department of the Tax Agency will need you to provide a series of documents that identify the importer, the exporter, and the item. This customs process allows the Tax Agency to perform a series of customs checks on the goods, as well as safety, health, and quality checks.

“The customs clearance process is mandatory and must be completed before the Customs Authority will allow goods to enter or leave a country.

The custom services are handled by sea, air, or land customs, depending on whether the goods were shipped or received by port, airport, or land. To complete the customs clearance process, the following information is required:

  • Financial information of the importer/exporter.
  • Origin and destination of the import/export
  • Modes of transport and their origins
  • The number of packages, their gross and net weight, the volume of the goods and their description.
  • Taxes to be paid (only in the case of an import).

Do we take care of your Customs Clearance?

Connecta can manage your customs clearance. To start processing, we will need the following:

  • A photocopy of your ID card
  • Commercial invoice
  • Transport Authorization for Clearance (we will send you a model)

Connecta’s specialists are experts in carrying out customs processes quickly, reliably and economically. Connecta will take care of submitting the necessary documents to customs to complete a customs clearance. The required documents are:

  • The commercial invoice
  • Package checklist
  • Transport documentation
  • The Single Administrative Document (import or export SAD).

We minimize unnecessary trips, solve any customs problems that may arise and help you reduce costs. In addition, we will take care of any additional documents or services required by Customs for your products, such as physical examinations or inspections by Foreign Health, Animal or Vegetal Health, SOIVRE and Pharmacy.

“At Connecta we take care of managing your Customs Clearance in just 24 hours and we also process any additional paperwork or services required by Customs, keeping you informed at all times of the progress of the procedure”.

As customs agents, we electronically file the customs declaration of your merchandise, and we will indicate whether it enters the green channel (all correct), the orange channel (documentary inspection) or the red channel (physical inspection). At Connecta we manage your import and export custom clearance in a maximum of 24 hours. We will provide you with all the documents, complete all the paperwork and keep you always informed of the progress of your customs clearance and in a transparent manner. We are experienced customs brokers who represent you directly with the customs authorities. We will communicate any customs notifications concerning your products.


Connecta has two channels of communication and document transmission:

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