Customs Clearance is Essential in Parcel operations

Nowadays, it is very common for individuals and companies to send and receive packages from anywhere on the planet. In fact, sending and receiving parcels within the European Union can be an easier and faster process due to the absence of customs charges. However, if we need to send or receive a parcel from a country outside the EU, the corresponding customs clearance will be somewhat more complicated.

Any parcel shipment must undergo customs formalities, the complexity of which varies depending on whether it is a shipment within the EU or with other nations.

Among the documentation processes relating to parcels, the most critical are customs clearance (import or export) and the filing of the Single Administrative Document (import SAD or export SAD).

To ensure that this paperwork is completed correctly and smoothly, it is prudent to entrust the shipping or receiving of packages to a customs agency that can manage all documentation processes with the Customs Department of the Spanish Tax Agency.


What you should know about Customs Clearance of Packages

In addition to the above, it is important to remember that customs duties or taxes must be paid for the clearance of packages if the cargo is delivered to a nation outside the EU.

Similarly, when shipping packages outside the European Union, a set of paperwork, such as the CN22 or CN23, must be submitted. These are labels that serve as a simplified customs declaration and include the necessary information for the item to leave Spain and enter the destination country.

On the other hand, it should be borne in mind that, depending on the contents of the package, various tariffs, indirect taxes (such as VAT) or excise taxes may be imposed.

Some items are prohibited or restricted from being shipped via parcel services.

Some goods and products are subject to specific restrictions or taxes and may be prohibited from entering or leaving the country, depending on the country’s legislation. Therefore, you should be aware that some goods are prohibited or restricted from being shipped through the postal services.

Dangerous goods (chemicals, flammable or poisonous products, arms and ammunition, pyrotechnic objects), cigarettes, narcotics, perishable foods, live animals, furs and animal parts, and gold and precious stones are prohibited in parcel services.

Restricted or prohibited items include alcohol, olive oil, fragrances, non-perishable foodstuffs, flowers and plants, seeds, medicines, and watches.

If one of these goods is intercepted at customs, whether inbound or outbound, it will be immediately detained and therefore will not pass customs clearance.

At Connecta Customs agency we are experts in customs operations and, therefore, we can guarantee that the customs clearance of your package will be carried out with the highest level of security and reliability.

We will advise you on all the necessary documents depending on the nature of the cargo and the country of origin or destination.

All this information, together with the fact that we take care of the package and customs clearance, ensures that there are no surprises during shipment and that there are no anomalies in the documentation.

Our parcel clearance service is distinguished by its efficiency and speed, as we process it in less than 24 hours, as well as its accessibility.

Because we are experts in customs operations, Connecta’s parcel customs clearance service is reliable, fast and cost-effective.

In addition, processing your packages through us will save you time and money on unnecessary travel.

We will provide you with the necessary documentation and handle all administrative processes on your behalf.

To start handling your parcel delivery service, we will need the following:

  • A photocopy of your national identity card or passport.
  • Invoice of purchase in commercial regime
  • The Notice of Arrival
  • The Authorization of Dispatch (we will provide you with a model)


Connecta has two channels of communication and document transmission:

By e-mail to:

You can also use our form to Connect with us.

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